Working Papers and Publications:

​

"The Effects of Sports Betting Legalization on Consumer Behavior, State Finances, and Public Health" with Daniel McCarthy and Kenneth C. Wilbur. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4856684

​

"CRM Targeting with Reference-Dependent Sensitivities: Evidence from the Casino Industry" with Jonathan Zhang. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4501436

​

"Proactive vs. Reactive: How Brands Engage in Corporate Socio-political Activism Across Social Issues" with Jakki Thomas, Rowena Crabbe, and Pradeep Chintagunta. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4473758

 

"Evaluating Direct and Indirect Effects of Coalition Loyalty Programs" with Xiaojing Dong. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3505587

 

"Incorporating Experience Quality Data into CRM Models: The Impact of Gambler Outcomes on Casino Return Times" with Anand Bodapati: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3455460

 

"Leveraging Loyalty Programs Using Competitor Based Targeting" with Brett Hollenbeck. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3353432

 

"Learning During School Closures: An Empirical Analysis of the Demand for Digital and Non-Digital Learning Products" with Karthik Babu Nattamai Kannan. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4173547

​

​

​